The data backbone that turns your social care agency into a healthcare partner.
Interoperable by default. Built so the CBOs in your hub deliver as one team and report as one entity.
- Home
- My Clients
- All Clients
- Information & Referral
- Care Management
- Nutrition
- OAAPS Reporting
- SmartLists
Eleanor "Ellie" Hayes
ACTIVEWe hear the same two complaints from every team we talk to.
Both have the same root cause: your software was built before anyone in your job description was expected to work this way. Mon Ami exists because that's no longer okay.
Built for the way Community Care Hubs actually work.
Multi-payer contracting, distributed CBO delivery, closed-loop referrals back to healthcare — captured in one record, reported in every format your partners need.
- Home
- My Clients
- All Clients
- Information & Referral
- Care Management
- Nutrition
- OAAPS Reporting
- SmartLists
Eleanor "Ellie" Hayes
ACTIVEUnlock the data that proves the value of social care.
Hospitals, MCOs, and ACOs all ask the same question: did your services reduce cost and improve outcomes? Mon Ami unifies SDOH screening, intervention activity, and member-level outcomes — so when contracts come up for renewal, the answer to 'was it worth it?' is one report, not a quarterly project.
SDOH outcomes & member outreach
One platform. The modules that matter for your work.
Mon Ami is modular. Community Care Hubs typically deploy the highlighted modules below, with the rest available as your needs grow.
Case Management Core
Manage clients across every CBO in your hub — assessments, care plans, scheduled services, follow-up — in a single shared record so a person referred from a hospital sees the same care team coordinating their full plan.
SDOH Screening & Follow-up Core
PRAPARE, AHC HRSN, and most state- or payer-specific SDOH screeners — with results flowing directly into intervention planning, follow-up reminders, and outcome reporting.
Outcome Reporting to Partners Core
Outcome packets generated per payer — closed-loop reports, SDOH outcome dashboards, ROI summaries, and value-based contract attestations in the formats healthcare partners actually require.
Billing
Invoice each healthcare partner against the right contract — MCO, ACO, hospital, FQHC, state grant — with per-rate-sheet validation, denial tracking, and aging in the same record as the delivered services.
Healthcare Partner Integration Core
Bidirectional integration with healthcare partner referral platforms and EHRs — every referral and outcome flowing in the right direction, in the right format.
Service Reporting Core
Live cohorts across payers, member CBOs, and SDOH domains. Build it once, share it across the network — no SQL, no overnight batch, no IT ticket.
The questions directors actually ask us.
If you're evaluating Mon Ami for an RFP or a board, these come up every time. Don't see yours? Get in touch — we'll answer in plain language.
How long does implementation typically take?
Because Mon Ami is a configurable COTS product — not a custom build — you skip the multi-year timelines and risk of bespoke development. Our implementation timelines have agencies up and running in a fraction of the time it takes with our competitors. Weeks, not years.
Can we migrate from our existing system?
Yes. We’ve executed large-scale migrations for state agencies with decades of historical data — including from SAMS, WellSky/Harmony, custom Access databases, home-grown Salesforce builds, and spreadsheets — without data loss. Our migration team handles data mapping, validation, and cutover. And we don’t bill by the hour for it.
Is Mon Ami truly ADA accessible?
Yes — this isn’t a checkbox claim. Mon Ami is built to WCAG 2.1 AA standards and tested with screen readers including JAWS and NVDA. We have blind case managers actively using the product for their daily work, which is the proof point most accessibility claims can’t back up.
How does Mon Ami handle interoperability with our other systems?
We know that your agencies operate within a network, and we routinely integrate with external systems. We have experience integrating with state government systems, HIEs, EHRs, other database solutions, and everything in between. Our architecture makes that straightforward: open REST API, HL7 FHIR R4, secure SFTP, and structured data formats. Interoperability is a design standard here, not a project.
What does your support model look like?
Our support team isn’t just technically sharp — they know your world. They understand aging and disability services, OAAPS and NORS, and compliance requirements, so they can advise on configuration, workflow, and data strategy, not just answer tickets. Response times are excellent, but that’s the floor, not the ceiling. Ask us for client references — they’ll tell you better than we can what the experience is like.
What is Mon Ami's pricing?
Pricing is always scoped to the agency’s unique needs. What we can tell you is what’s always included — no surprise charges. Most enterprise software vendors grow revenue through change orders, seat fees, and storage limits. We don’t. Every license includes, at no additional cost: unlimited user seats, unlimited client and case records, unlimited file storage, adding or amending data fields, forms, and assessments, data export and ad hoc reporting, and all improvement and version updates. Why? Because we believe our incentives should align with yours. Charging per seat quietly discourages agencies from adding new staff — which leads to shared logins and real security risks. Charging for field changes or new reports penalizes agencies for adapting to shifting funding and regulatory requirements. We’ve seen what that model does, and we built ours as a deliberate alternative.
Run your Community Care Hub end-to-end — one record, every payer.
30-minute scoping call. No slideware. Just a conversation with someone who's done this before.